Wednesday, July 31, 2019
Differences in Competencies between ADN vs. BSN Essay
According to the society of Human Resources Management, competency means the knowledge and skills required to perform a job, which all contributes a positive outcome. Even though the competency among ADN and BSN are almost similar, there are slight variations based on the departments where the nurse work, such as management level of care and neonatal department. Good start of an introduction. Consider a topic sentence here that states: this paper will describeâ⬠¦Ã¢â¬ ¦.. An Associate Degree Nurse is one who completed the 2 year program or 3 year diploma this is not true, these 2 are different course by a school of nursing, community, or junior college. They demonstrate competencies in various aspect of patient care. ADNs are competent to perform assessment by collection of patientââ¬â¢s health history, including past medical and surgical history. They perform the physical assessment by gathering information, such as height and weight, vital signs, and head to foot assessment, including all body system. They are also competent to perform cognitive, psychosocial, spiritual, and functional level assessment. After assessing the patient, they find out the nursing diagnosis using their knowledge, skills, and experience. The ADN analyzes the patientââ¬â¢s condition using their age, cultural diversity, and risk factor. He/she then formulates and plans the care by prioritizing the patientââ¬â¢s need based on Maslowââ¬â¢s hierarchy needs, in which patientââ¬â¢s safety is the first importance. They formulate the plan of care by critical thinking, reflection, and problem solving skills. Before they implement the treatment regimen, they let the patient make health care choices by providing accurate and reliable information. The ADN are competent to delegate the patient care to other authorized health care personnel by giving relevant instructions and supervisions. They implement the treatment within his/her accepted professional nursing practice in a different clinical setting. They also make sure to give teaching about the treatment, which includes the effects and side effects of drugs and expected outcome. These all help the patient to alleviate their anxiety about the health status. Finally, they evaluate the outcome and effectiveness by reassessing and continuous monitoring. Moreover, ADNs provide physical competencies like gross and motor skills, strength, and mobility by moving and positioning the patient by using proper body mechanism. Their sensory perception provides a safe environment. They are competent in life saving practices, such as cardiac monitoring and airway management. They provide patient care by giving I.V, oral medications, blood transfusions and wound care. They demonstrate care and respectful behavior towards the patient, family, and other co-workers. Need to reference data within the text Bachelor of Science Degree in Nursing is a 4 year bachelor program accredited by a college or university. A BSN has the same medicalbedside nursing skills of an ADN. He/she provides the same patient care by assessment, diagnosis, planning, implementation, and evaluation. They also have physical competencies and sensory perception. Apart from that, they do their clinical judgment by using their critical and analytic thinking, which they earned through researches and evidence based practices. They have sufficient emotional stability to be responsible and accountable during a highly stressful event. They know how to deal with unexpected and changing environment. They show interpersonal skills and communication skills by interacting positively with patient, family, and large communities both in verbal and written form. Their logical and analytic thinking in patient management will help them to acquire higher education. Moreover, they creatively respond to continuously changing health system. Good review of BSN competencies. Again, need to reference within the text. An ADN acquired knowledge and skills from years of experience in clinical practice. They work with patients in a relatively short time. However, a BSN has knowledge and skills based on their researches, evidence based practice, leadership, and management. Their skills help them to provide a better patient care in a short time period. For an ADN, the nursing is a job and have little commitment to the work. Without considering the long term results, they move from one job to another. However, BSN is a career, which is a life time dedication that requires development and on-going learning. They can function at high intellectual levels and carry a strong professional identity and follow code of ethics. They are more accountable, independent, and responsible. Nursing care and approaches to decision-making are different based upon the educational preparations. For example, we had a 50 year old patient in our floor that came with left hip fracture. The patient underwent an open reduction and internal fixation of left hip. After 4 hours of post anesthesia care, the patient came to the floor. The ADN, who is the primary care nurse, assesses the patient and carried out all post-op orders. The patient was drowsy and was on morphine PCA. After 2 hours, the patient suddenly woke-up with pain in the left hip. The ADN gave more pain medicine and monitored the respiratory status. All of a sudden patient complained of shortness of breath. The nurse found the patientââ¬â¢s oxygen saturation dropped to 82 percent. She stopped the PCA pump and put the patient on 2 liters of oxygen yet the patient was complaining about severe pain in her hip. Apparently, the patient continued to complained of chest pain and her oxygen level continued the same. The RN called the charge nurse, who is a BSN. She assessed the patient and went through the patient history. Suddenly, she called the rapid response team; meanwhile, she ordered a stat chest x-ray by thinking that patient had a pulmonary embolism and transferred the patient to ICU. Later, we came to know the patient had pulmonary embolism. In this situation, the RN gave the basic treatments according to the knowledge from her experience. On the other hand, the BSN treated the patient from her critical thinking and high level of knowledge, which saved the patientââ¬â¢s life. Good patient care scenario The ADN can handle the critical patient situation very minimally by using her basic knowledge, skills, and experience with the help of other person. However, the BSN can handle the same situation independently with his/her critical thinking. Different level nurses have different roles in a hospital, even though they have same preliminary education about providing forthe patient care. The job expectations, patient interactions and contact are different in perspective of the RNââ¬â¢s and BSNââ¬â¢s duty. Good conclusion . . References Catalano, J.T. (2003).Nursing now: Todayââ¬â¢s issues, tomorrowââ¬â¢s trends. Philadelphia: F.A. Davis. Need to put title into italics Competencies and Performance Standards Essential for Nursing Practice.( 2011) St Louis University. Retrieved from http://www.slu.edu/x19905.xml Hollis, Forster, RN (2011) ADN vs. BSN Retrieved from need to include date of retrieval http://nursinglink.monster.com/education/articles/3842-adn-vs-bsn
Tuesday, July 30, 2019
Dangers in the Environment Essay
The Dangers within the Environment are affecting our health to means that we wouldnââ¬â¢t believe. We destroy our planets ozone that affects and causes global warming. The pesticides, mercury and carbon dioxide that we release into the environment cause so many health problems to use and our children. It actually affects our childrenââ¬â¢s health more than it does to use. How can we do this to our environment knowing that it affects our health more and more. Dangers with in our Environment The dangers within the environment that affect our health are increasing day by day. The first thing that is we are doing to the environment is destroying our ozone layer. We are destroying the ozone layer by greenhouse gases. The way we treat our planet is going to affect our health and maybe even kill us because of the toxins and pollutants that we release into our environment. Certain types of pollutants that we release into the environment can cause us to have several complications with our health. The pesticides, mercury and carbon dioxide that we release into the environment cause so many health problems to use and our children. It is not hard to see what we are doing to our planet on a daily basis. There is so much research that shows how much even low level of air pollution affects our health. Carbon dioxide is what we breathe out of our lungs when exhaling. Carbon dioxide is released while we are driving our motor vehicles, using our lawn mowers, and etc. For the one gallon of gasoline that is used in our machines it causes 19. of carbon dioxide to distribute into our environment. Trees absorb the carbon dioxide from the air but if the tree is cut down, burned, or dies then the carbon dioxide will not be absorbed up. When a tree slowly rots then the carbon dioxide is slowly released back into the environment. The pesticides that are toxic to our health and our environment are chemical pesticides. The chemical pesticides that is more dangerous to be farmers, their family members, and other people who use the chemical pesticides. The pesticides are released into the air that we breathe in. The pesticides are left on the produce that they are sprayed on and then remain on the inside of the produce. The pesticides can be rinsed off, but they also can run off into springs, and large bodies of water. In which the pesticides can contaminate our water supply. In the world today everyone is at risk for simple reason that we are destroying our planet. Our world is at a total disaster at how we treat it and take care of it. Individuals that live in the world are at risk form pollutants and toxins that are in the environment that we breathe on a daily basis. The pesticides, mercury and carbon dioxide that we release into the environment cause so many health problems to use and our children. We need to take better care of our environment and worry about our health. People do not care about their health because if they did then they will not smoke cigarettes that affect their health and our environment. If we would save from driving all over the place in our vehicles when you could ride a bike or walk. It could help save our environment from pollutants being disbursed into the air that we breathe.
FedEx Corporation Essay
Complete the following exercise (Research and Application 11-30) and submit to your instructor. The questions in this exercise are based on FedEx Corporation. To answer the questions you will need to download FedExââ¬â¢s Form 10-K for the fiscal year ended May 31, 2005 (file date July 14, 2005). You do not need to print this document to answer the questions. Required: â⬠¢What is FedExââ¬â¢s strategy for success in the marketplace? Does the company rely primarily on a customer intimacy, operations excellence, or product leadership customer value proposition? What evidence supports your conclusion? â⬠¢What are FedExââ¬â¢s four main business segments? Provide two examples of traceable fixed costs for each of FedExââ¬â¢s four business segments. Provide two examples of common costs that are not traceable to the four business segments. â⬠¢Identify one example of a cost center, a profit center, and an investment center for FedEx. â⬠¢Provide three examples of fixed costs that can be traceable or common depending on how FedEx defines its business segments. â⬠¢Compute the margin, turnover, and return on investment (ROI) in 2005 for each of FedExââ¬â¢s four business segments (Hint: page 99 reports total segment assets for each business segment.) â⬠¢Assume that FedEx established a minimum required rate of return of 15% for each of its business segments. Compute the residual income earned in 2005 in each of FedExââ¬â¢s four segments. â⬠¢Assume that the senior managers of FedEx Express and FedEx Ground each have an investment opportunity that would require $20 million of additional operating assets and that would increase operating income by $4 million. If FedEx evaluates all of its senior managers using ROI, would the managers of both segments pursue the investment opportunity? If FedEx evaluates all of its senior managers using residual income, would the managers of both segments pursue the investment opportunity?
Monday, July 29, 2019
Banking Case Study Example | Topics and Well Written Essays - 500 words
Banking - Case Study Example From this paper it is clear thatà in 1927, Congressman Louis McFadden moved a bill that was later enacted into law. This new law allowed commercial banks to spread and open more branches to the extent that was permitted by the laws of the state in which it was operating. This meant that if the laws of a state allowed opening of new branches in any location within the state, then the bank was allowed to do so. In another instance, if a stateââ¬â¢s laws allow opening of branches within the current city of location, then a commercial bank was not allowed to open branches in other cities. However, this Act did not allow commercial banks to open branches across different states. This Act had the effect of allowing for geographical growth of commercial banks and they were able to compete with federal-owned banks.As the discussion stressesà the sponsors of this Act were motivated by the events that were happening then in the banking sector. It was after the economy had experienced a crisis in the stock market sector of the economy which was followed by the Great Depression. It had been previously discovered that monies had been borrowed from mainstream commercial banks for speculation purposes in the stock market. After the stock market crisis, many banks went at a loss and it was discovered that there was need to separate the two areas of the trade. The Glass-Steagall Act made into law that commercial banks will only deal with deposits and loans while investment banks will deal with only stock trading.
Sunday, July 28, 2019
Arizona Real Estate Market Research Paper Example | Topics and Well Written Essays - 1500 words - 1
Arizona Real Estate Market - Research Paper Example The U.S. is still struggling to recover from this crisis to date. Despite the crash, Arizona is reported to have had one of the best recoveries from the crash throughout the U.S. This paper analyzes the causes of Arizonaââ¬â¢s real estate market crash. It will also describe why Arizona is having one of the best recoveries of the real estate market in the U.S. The crash of Arizonaââ¬â¢s real estate market was caused by a number of factors according to a study. Firstly, economists argue that the crash was caused by poor lending practices that the adopted by lenders just before the crash. In this regard, banks are reported to have lent a lot of money to mortgagers without taking into account their ability to repay the loans. As a result, when the economy of the country started declining, many mortgage owners began experiencing difficulties repaying the loans and the mortgage interests resulting in default. Consequently, since there were no enough homebuyers in the market, prices of homes in Arizona dropped to an all time low leading to the crash (Vannutini Par. 3). The crash was also caused by speculative buying rather than sheltering. A research conducted by the National association of Realtors found out that about 23 percent of homebuyers only do so for investment purposes while about 13 percent of those surveyed identified their buying for vacation, which in itself signifies speculation. A research indicated that a majority of homebuyers from Arizona real estate market bought their houses at low interest adjustable rates with the intention of keeping their costs as low as possible then sold them at higher prices for profit. With speculation, buyers kept off the market when prices are high and making purchases when prices are low. The more the speculation continued the more the market prices declined leading to crash of the market (DeGrace Par.5). Low interest rate is also cited as the leading cause of the Arizona real
Saturday, July 27, 2019
MRKT19031 - Consumer Behaviour Assignment Example | Topics and Well Written Essays - 3000 words
MRKT19031 - Consumer Behaviour - Assignment Example Table of Contents 1. Introduction 5 2. Creating decision matrix 5 2.1. Accommodation options 5 2.2. Evaluative criteria 6 2.3. Decision matrix 6 3. Application of compensatory decision rule 7 3.1.2. Rating each option against each of the criteria 8 3.1.3. Compensatory decision rule to calculate which option this respondent is most likely to choose 9 3.1.4 Calculation results and real choices. 9 3.2. Respondent 2 10 3.2.1. Ranking evaluative criteria (based on the allocation of 100 points importance score) 10 3.2.2. Rating each option against each of the criteria 10 3.2.3. Compensatory decision rule to calculate which option this respondent is most likely to choose 11 3.2.4 Calculation results and real choices. 11 3.3. Respondent 3 12 3.3.1. Ranking evaluative criteria (based on the allocation of 100 points importance score) 12 3.3.2. Rating each option against each of the criteria 12 3.3.3. Compensatory decision rule to calculate which option this respondent is most likely to choose 13 3.3.4 Calculation results and real choices. 14 4.1. Why are respondents' rankings of evaluative criteria different? 14 4.1.1. Demographic reasons 14 4.1.2. Personality reasons 15 4.2. Why are respondents' choices different? 16 4.2.1. Demographic reasons 16 4.2.2. Personality reasons 17 4.3. Recommendations for marketers of these accommodation options 17 5. Conclusion 18 References 19 Appendix I 21 1. Introduction There are as many opinions and preferences as there are people in the world. The goal of marketing, nevertheless, is to develop strategies and techniques that will make a particular product appealing to people. In order to achieve this goal it is necessary to, in the first place, know what people want or know how they choose what they buy. Therefore, the purpose of this paper is to analyse how people use different evaluative criteria in the process of making buying decisions, how demographic and personality reasons influence the importance of certain evaluative criteria, and why the results of empirical buying behaviour research might differ from real life consumer behaviour. For the purpose of accomplishing the set above goals a sample population of 3 people will be offered to evaluate six accommodation options selected for this study, as well as six evaluative criteria relative to the provided options. The compensatory decision rule will be used for evaluating the choices people make. Answers of the respondents will be analysed with the purpose of determining what particular factors had the greatest impact on their decision-making, so that it will be possible to provide the marketers with certain recommendations regarding practical applications of the gathered information. 2. Creating decision matrix 2.1. Accommodation options The listed below 6 accommodation options were chosen for the purpose of completing this task. Detailed descriptions and pictures are provided in Appendix I. 1. Buying a house in Barwon Heads for $695,000. 2. Buying a 2-bedr oom and 1-bathroom apartment in Berridale Village for $129,000 3. Renting a fully furnished studio apartment for $230 per week in a suburb of Melbourne . 4. Buying a 2-bedroom and 2-bathroom apartment in Sydney for $680,000 (Unit 704/710-722 George Street, Sydney, NSW, 2000). 5. Sharing
Friday, July 26, 2019
Medieval Philosophy Essay Example | Topics and Well Written Essays - 500 words
Medieval Philosophy - Essay Example Thomas Aquinas. Al-Ghazali, after studying the rationalist philosophers became a mystic convinced that ultimate truth could be attained only through revelation. While other philosophers claimed that God dealt only with universals, Ghazali's God was concerned with the minutest details. Perhaps best known to the Western World were Ibn Sina, known in Europe as Avicenna (980-1037), and Ib Rushd (Averroes). Ibn Sina's numerous works, also rooted in Aristotle, greatly influenced medieval European philosophers such as Abelard, Albertus Magnus, and St. Thomas Aquinas. Ibn Rushd, born in 1126 in Spain, wrote about philosophy, mathematics, law, and theology, building upon his predecessors, al-Farabi and Ibn Sina. He was the last of the classical Muslim philosophers in Spain. Faith in the existence of human knowledge in all men marked his philosophy - which also had many similarities to that of Thomas Aquinas. The ninth century A.C. forms the golden period of the development of Islamic learning, when the Arabs were the real standard bearers of civilization. They not only saved Greek learning from total extinction but also made lasting contributions to almost all branches of knowledge and made considerable advancements in diverse spheres of human activity.
Thursday, July 25, 2019
How to solve the Cost Crisis in Health Care Essay
How to solve the Cost Crisis in Health Care - Essay Example As far as the issue of measuring the cost of healthcare is concerned, the position taken by Kaplan and Porter will be agreed with since knowledge of the cost makes it possible to determine whether a person is getting value for money from healthcare expenditure (Harris & Lenox, 2013). In its current form, the United States healthcare system can be said to be suffering from a cost crisis that consists of both a system that is wrongly measured and one that is overly burdened on service users. In the opinion of Moran (2013) however, the best way to tackle the issue of cost crisis is to approach it from a more systematic perspective where the real quantum of cost put into the system can be found. From this position, the argument of Kaplan and Porter on the need for healthcare cost to experience cost reduction interventions will be agreed with. But as the authors themselves noted, it will be more important to know the real value of cost involved in healthcare delivery. This is because any form of rush to drastically reducing cost in the system may only be a way the whole country may be digging its own whole towards the reception of a ill-funded and thus a poor healthcare system (Ginter, Duncan and Swayne,
Wednesday, July 24, 2019
FCC v. CBS Case Analysis Essay Example | Topics and Well Written Essays - 750 words
FCC v. CBS Case Analysis - Essay Example Courts figure out if the discourse at the inquiry is viewed as profane or indecent. In the event that the discourse is viewed as profane, the court will figure out if the discourse is thought to be an infrequent, fleeting expletive, in which case the FCC does not so much keep up the privilege to direct a periodic expletive. The legislature must show a convincing enthusiasm to manage sexually unequivocal material where minors are liable to view where through the slightest prohibitively implies accessibly. For this situation, there was a sexually unequivocal presentation amid the most recent few seconds of a live TV musical performance amid the CBS show of the Super Bowl. Despite the fact that the presentation itself is not an issue, the court here must figure out if such performance is viewed as a fleeting expletive such that a fine ought not to be maintained. During the year, 1978 case number 438 U.S.A 726 that was FCC v. Pacifica, the verdict by the court was that incidental, fleeting expletive ought not to be directed. The Court in Pacifica found out that FCC holds the power to preclude foul show when kids were prone to be tuning in. This is because comedy repetitive utilization of unequivocal dialect showed over the radio was obscene yet not profane. It confirmed that the occasion must be evaluated and examined on the realities of what happened and that an infrequent fleeting expletive does not climb to the level of regulation. In this situation, the event, pertaining Jackson and Timberlake happened toward the end of a performance amid the super bowl halftime show, enduring just a couple of seconds in respect to the ten moments long performance itself. This occasion was brisk and hard to see, as it was a live performance including numerous lights, cam edges, and entertainers.Ã
Federal Reserve Board Essay Example | Topics and Well Written Essays - 1250 words
Federal Reserve Board - Essay Example But when we talk about of United States which is world's largest economy then the monetary policy of the country also expands its impact on in form of economic and financial effects on other countries of the world. In shortest possible definition the main objective of a monetary policy is to look into various aspects of the economy of a nation ranging from inflation; economic output; to employment. The working of it could be understood by way it affects the demand i.e., is being parameterized in form of people's and firms' current tendency towards expenditure and spending on goods and services. In United States the Monetary policy matters relate to it are all conducted by the Federal Reserve System which is the central bank of America and the form of influences it makes on demand is mainly by raising and lowering of short-term interest rates (Dennisy, 2007). The responsibility of conducting a monetary policy lies in the hand of Fed's FOMC or Federal Open Market Committee. The FOMC comprises of 12 members out of which the seven members are from the board of Governors; the President of the Federal Reserve Bank of New York and the rest four are the other Reserve Bank Presidents who occupy the seat in rotation. The Committee meets eight times a year in Washington, D.C. The remaining Reserve Bank Presidents provides all necessary inputs to the Committee's discussions on various issues. The Directors of each Reserve Bank has their own defined duty in form of contributions through recommendations about discount rates (Federal Reserve Bank of San Francisco, 2004). Federal Open Market Committee in 2007 The FOMC amended its policy related to the Authorization for Domestic Open Market Operations on January 30, 2007 and directed the Federal Reserve Bank of New York so that various domestic policy directives could be adopted. The Bank has now been authorized to buy or sell U.S. Government Securities from or to securities dealers and foreign and international accounts maintained at the Federal Reserve Bank of New York. This includes buying and selling of U.S. Government securities and obligations that are in direct obligations of, or have been fully guaranteed to principal and interest by, any agency of the United States, from dealers for the account of the System Open Market with process being competitive bidding. The authorization has been further expanded to ensure the conduct of open market operations through lending government securities to dealers to be determined by competitive bidding. The bank will also act as an assisting agent for foreign and international accounts maintaine d in the bank for short-term investments (The Federal Reserve Board, 2007). The FOMC while considering the necessity to carry out the various foreign currency directives has asked the Federal Reserve Bank of New York for System Open Markets Account. The bank has been granted further permission to purchase and selling of some foreign currencies in the form of cable transactions on the open market at home and abroad with foreign monetary authorities, with Bank of International Settlements, and with other international financial institutions. The currencies which have been considered for above mentioned transactions are Canadian Dollars, Danish Kroner, Euro, Pounds Sterling, Japanese Yen, Mexican Pesos, Norwegian Kroner, Swedish Kronor and Swiss
Tuesday, July 23, 2019
Healthcare and the Quality of Human Life Research Proposal
Healthcare and the Quality of Human Life - Research Proposal Example The establishments offer essential health care services to their valued clientele most of whom subscribe for family health maintenance and therefore pay periodical visits to the facilities. In urgent cases, the facilities customize emergency response services some of which may include the practitioners rushing to the premises of their clients or the clients rushed to the facilities where they receive effective customized and urgent services. In severe cases when the patients are under acute attacks, they are admitted into the boarding facilities where they are adequately diagnosed, treated and discharged only upon full recovery (Rouse & Cortese, 2010). Such centers are not common in the society today but social homes that take care of the elderly and weak in society operate in a similar manner. However, these centers purely busy themselves with the provision of healthcare services and not the provision of social security. Unlike in the social homes, their clients pay for their servic es they, therefore, do not discriminate on patients based on their age as is the case in the social homes. Patient-centered homes operate in a manner similar to homes for the old in that patients subscribe to their service after which the centers offer customized services based on the unique requirements of the client. The centers are fully-fledged facilities incorporating boarding facilities, the centers, therefore, offer both in and outpatient services for their clients. The main difference between these homes and the normal hospital is that the homes track their clients over a period depending on the specifications of the clients. More often, they offer services similar to those offered by family doctors only that unlike family doctors, they have fully equipped facilities capable handling any medical, furthermore, at the centers a patient id attended to by a variety of doctors depending on the level of his medical complications.
Monday, July 22, 2019
JpMorgan Case Essay Example for Free
JpMorgan Case Essay We trust banks to hold our money and to help make use get more in investment and other ways. One of the most trusted banks is J.P. Morgan Chase they are easily one of the most well-known banks that exist. J.P. Morgan Chase on May 10, 2012 disclosed that they had lost more than $2 billion by trading financial derivatives. The administrative agencies like the Securities and Exchange Commission (SEC) or the Commodities Futures Trading Commission (CFTC) take action in order to be effective in preventing high-risk gambles in securities and banking, a foundation of the economy. We have to understand the elements of a valid contract, and discuss how consumers and banks each have a duty of good faith and fair dealing in the banking relationship. Having to compare and contrast the differences between intentional and negligent tort actions. Iââ¬â¢ll discuss the tort action of ââ¬Å"Interference with Contractual Relations and Participating in a Breach of Fiduciary dutyâ⬠and, if the bank Iââ¬â¢ve chosen were to behave as JP Morgan did, would I be able to prevail in such a tort action. Lastly letââ¬â¢s discuss how banks have protected the software that allows for online transaction to occur through automation.7 The U.S. Securities and Exchange Commission (SEC) is a federal agency. It holds primary responsibility for enforcing the federal securities laws and regulating the securities industry, the nations stock and options exchanges, and other electronic securities markets in the United States. The SEC is divided into four divisions; The Division of Corporation Finance; the Division of Trading and Markets; the Division of Investment Management; and The Division of Enforcement. All the branches within the SEC carry similarà goals in terms of protecting individuals and ensuring financial fairness, each has their own specialty for instance, the Division of Corporate Finance is tasked with the assurance that all imperative disclosure of which represent a corporation are easily accessible by the general public. In addition, the Division of Trading and Markets ensure fairness, order and efficiency in market activities. Much like the design of the SEC, the Commodity Futures Trading Commission (CF TC) is also inherently designed to ensure the public, its consumers, and investors are protected from coercion, manipulation, fraud, and/or any other forms of dishonest dealings between manufacturer and consumers/investors. The CFTC is noted to be an independent federal agency established by the Commodity Futures Trading Commission Act of 1974. Again, similar to the design of the SEC, the CFTC is comprised of five different committees, each of which are responsible for a different area of trade and marketing; for example, agriculture, global markets, energy and environmental markets and technology all of which are equally as responsible as the next for ensuring full cooperation and adherence to laws set forth by the SEC. Though banking is the most common method in which most people handle and maintain their finances, there are also equally as many that take their money to invest in stocks, bonds, and the like which do not carry a sound guarantee that they will make a profit or even keep their initial investment monies. Consequently, past dealings with investor types result in unfair and fraudulent losses and even erroneous gains such as the ones reported by JP Morgan Chase, the purpose of the SEC and CFTC alike become abundantly clear. With the utilization of these two particular securities, investors, consumers, and even marketers are able to rest easier knowing that there are serious legal, unfair and blatantly dishonest dealings within the marketplace. In an effort to maintain honest correspondence and dealings with the capital market, both of these require that all earnings and losses should be reported; at which point, there can be a recognition and determination of any imbalanced and deceitful dealings having taken place. The following are the essential elements of a valid contract. Offer and Acceptance. In order to create a valid contract, there must be a lawful offer by one party and lawful acceptance of the same by the other partyà Intention to Create Legal Relationship. In case, there is no such intention on the part of parties, there is no contract. Agreements of social or domestic nature do not contemplate legal relations. Lawful Consideration has been defined in various ways. The parties to an agreement must be competent the contract. If either of the parties does not have the capacity to contract, the contract is not valid. Free Consent means the parties must have agreed upon the same thing in the same sense. In the banking context, this means among other things that a bank could call a loan, refuse to fund, refuse to roll over a loan, set off accounts, etc., no matter how drastic the consequences might be to the borrower. As long as the banks accept them expressly within the granted rights under the controlling loan documents. That may no longer be the case. With the advent of mobile banking, discuss how banks have protected the software that allows for online transaction to occur through automation. The first area, financial accounting, is used mainly for ascertaining the results of any such business on a periodic basis. This should as a result; help the company determine the future course of action, in the long term. From an economic perspective, financial accounting treats money as a factor of production. Management and cost accounting are apparatus used to help management make decisions on a day to day basis. Management and cost accounting arenââ¬â¢t useful simply for their own sake. These two functions help management conduct themselves along with other vital factors involved in the running of a business. Other key factors could be supply, demand, competitors, availability of raw materials, logistics etc. The second area is cost accounting, its primary purpose is to attain the value of direct and indirect costs involved in production. The value acquired, management can make an informed decision on improvement in production performance. From an economic perspective, cost accounting is the measurement of economic performance. This information gives management a clearer indication of the performance of the product resources in the business. Costing also helps the sales manage in setting the correct price. But, because costing is solely a measurement of economic performance, it cant be considered as an accurate basis for setting prices. Selling prices is more of an economic decision it would not be wrong to mention that pricing is basically determined by marketà factors. Prices are influenced mainly on demand, supply and competition, less on costs. High demand plus lack of competition would result in the business charging higher prices for its product, well above the costs. The third area is management accounting, which is related closely to cost accounting. It has evolved from cost accounting; management accounting plays a much broader role in management decisions. It measures the performance, economically, of the whole business, the economic environment that the business operates in. This area of accounting, seeks to combine both financial and cost information into a much broader function. Compare and contrast the differences between intentional and negligent tort actions. Intentional torts and negligence towards both give rise to civil actions. However, there are some important differences to understand about negligence versus intentional torts. Negligence torts do not require intent. To determine if someone should be found liable for a negligence tort, a reasonable person standard is used. If the defendants behavior is found to be less careful than behavior a reasonable person would exhibit, that defendant can be found liable for damages. Intentional torts require intent. The person who committed to tort must have intended to cause harm. The harm, however, did not need to be the specific type of harm that was caused to you. The other major difference between intentional and negligence torts, aside from the standard of proof, is that in many cases, a person who is found liable for an intentional tort can be required to pay punitive damages in addition to actual damage s. Discuss the tort action of ââ¬Å"Interference with Contractual Relations and Participating in a Breach of Fiduciary dutyâ⬠and, if the bank youââ¬â¢ve chosen were to behave as JP Morgan did, would you be able to prevail in such a tort action. The tort of interference with contractual relations and participating protects the right to enjoy the benefits of legally binding agreements. I have chosen a bank like JP Morgan and they did what he I would not took it very well. I invested money and knowing that JP losses that money I would wind up probably suing them. But providing a remedy when the defendant intentionally induces another person to breach a contract with the plaintiff. The defendant must know of the existence of the contract between the plaintiff and the other person, or there must be a sufficient fact that a reasonable person would be led to believe that suchà contract existed. Interference with the contractual relations requires an unacceptable purpose. If good grounds are set and exist for the interference then the defendant is not liable. But as for J.P. Morgan there were no good rounds so the defendant is liable. So if I were to go to court over this I would not win and neither would J.P we would just be both out of the loss money that was invested. In conclusion when you invest money in a bank Think to you self is it a good idea or is it not a good idea. We all make investments just need to make sure it in the right bank that you can trust. J.P Morgan had a down fall and loss a ton of money but in the end they had to deal with the fines and the investors. When in drought donââ¬â¢t invest your money unless you really have to. References: Bagley / Savage 2013 Custom Edition http://money.cnn.com/2012/05/10/news/companies/jp-morgan-losses/index.htm http://www.thedailybeast.com/
Sunday, July 21, 2019
Concerned With Voluntary Euthanasia
Concerned With Voluntary Euthanasia J. David Velleman and Dan W. Brock are both concerned with voluntary euthanasia; a competent patient making a voluntary request to have his or her life ended. The arguments laid out in Vellemans, Against the Right to Die, and Brocks, Voluntary Active Euthanasia deal with active and passive voluntary euthanasia. Active being that the patient actively takes the last step in their death, while passive is usually defined as withdrawing medical treatment with intent to cause death. They do not consider cases involving involuntary euthanasia, when the patient is competent and refuses treatment. Nor do they consider non voluntary euthanasia, when the patient isnt competent at all. Many people believe that giving legality to voluntary active euthanasia (VAE) will in turn lead to involuntary and nonvoluntary euthanasia, the slippery slope fallacy, but for the purposes of this paper Im only concerned with VAE. Both authors agree that anyone could possibly be morally entitled to be allowed or h elped to die. However, Velleman argues against an institutional right to die. He believes that making the choice of voluntary active euthanasia available to the people can make them worse off even if they choose the option that is best for them. The ability to make a choice makes one worse off than going with the default option. In this paper, Im going to analyze Vellemans arguments while explaining how Brock responded to Vellemans arguments. To keep the integrity of each authors thoughts, I am going to use similar word phases which will be identified in quotes and later labeled with the paper number of reference. Velleman agrees that we have an obligation to assist some deaths, however he disagrees with those who use Kantian terms to justify such an obligation. He explains that voluntary active euthanasia deals with two major rights a person has, according to Kantian moral theory. They have the right to dignity and their autonomy. A multitude of life-preserving treatments are said to, violate a persons dignity or to detain him in an undignified state (Velleman, pg 2). A patient has the right of autonomy, or self-determinism, which is that we respect his/her competent wishes even if its a wish to die. Velleman goes on to explain how these rights become confusing when dealing with Kantian language in the terms of medical ethics. He has reservations about the loose definitions which dont match up with the extreme states of patients who are in question while dealing with euthanasia. Because of these qualms, Velleman disregards these Kantian-based arguments and moves on. Aside from problems in definition, VAE is dealing with other peoples autonomy. If laws are to be made which prohibit this autonomy, than these laws should make people better off. Velleman feels he has an answer to this dilemma which leads to his second argument against the option of euthanasia being given to patients, but unlike the first, this reason is consequentialist. When Velleman speaks of his consequentialist reasoning, he isnt referring to the consequences of mistakingly choosing to die, but instead, the consequences of placing such an option in the hands of the patient. He believes that giving patients this option will actually make them worse off. Im going to explain how Velleman attempts to prove this and then give the objections laid out by Brock. Contrary to natural thought, if we are given a second option besides the default, it will make us worse off than before no matter which option is chosen. Velleman explains this idea with an example of a cashier who is given the power to open the safe. Its not that the cashier doesnt directly want the power, but rather, it would make him a target for robbers. Even though opening the safe while at gun point would be the right thing to do, hed be wishing hed never been given the option of doing it (Velleman, pg 8). This makes him worse off because he can no longer have the default option, not being forced to open the safe at gun point, without choosing it. Multiple options become available and he is now subject to the pressures of possibility. Relative to euthanasia, this is the most important way of harm. We would be denying a patient the status quo of staying alive by default, with the option of euthanasia looming over his head. Because of this, the patient will now see himself in con trol of his own survival, which is ordinarily viewed as given to him. If the patient sees himself as this agent of control, then he will be held responsible for his actions by himself and others. He would then be required to justify his actions, whether it be his continued existence or choice of euthanasia. The burden of justifying ones existence might make existence unbearable and hence unjustifiable. (Velleman, pg 11) It may be perceived as insecurity, but justifying oneself personally and to others is extremely important to those who are ill. When the gift of independent activity is taken from someone, personal intercourse and intercourse with others is the only relief left in life. And so, unless he can defend his existence to the satisfaction of others, his only reasons for life may disappear. A patient who believes that his terminal illness is not an ample reason for ending his life with be faced with the burden of proof. Even if the patient believes that his life is worth living, he may find reasons to assume that those around him think otherwi se. Reasons ranging from the financial or the emotional costs of prolonging life may cause him to rationally judge that he is better off taking the option of euthanasia (Velleman, pg 12-13). Therefore, Velleman believes that if we offer the option of dying, than we may give patients new reason to choose death. Through the preceding arguments, Velleman is lead to believe that euthanasia should be permissible in some cases, yet still forbidden in others. However, he doubts that policymakers could define such conditions in which the option of dying would be beneficial and when the option of dying would be harmful. This leads him think that the best solution to the problem is allowing health professionals to decide. They should be given the power to permit, and never require, the option of euthanasia or to grant the patients request for it (Velleman, pg 19). It would be possible define certain conditions when the option should never be offered, but we cannot define conditions when euthanasia should always be offered. If put into effect, caregivers could withhold the option whenever they see fit, even when requested. Velleman claims that we already put so much trust into health professionals that this would serve as an effective solution. However, he still believes that the best policy of eutha nasia is no policy at all. Velleman states that he is inclined to believe that advances in medical technology have outrun the capacity of institutional rules to regulate their application. (Velleman, pg 20) And so, the policy regarding euthanasia should be weak and vague by design, left up to the individual health care professionals and the patient in question. (Velleman, pg 20) Dan W. Brock takes the opposite stance as J. David Velleman, believing that there should be an established institutional right to die, as stated in his article, Voluntary Active Euthanasia. He lays out many positive and negative potential consequences of euthanasia, but feels strongest about protecting patients right to autonomy. I will briefly explain some potential positive and negative consequences of euthanasia, but will focus more on his direct responses to Vellemans argument. Some potential good consequences of euthanasia include: giving the general public a broader sense of control over their life and death, showing mercy to suffering patients, and once death is undeniable in certain cases its more humane to do it quickly. Some potential bad consequences of euthanasia include: its not compatible with physicians moral and professional commitment as healers; to protect life, and euthanasia could weaken societys commitment to providing optimal care to the sick. Brock directly calls out Vallemans solution to the euthanasia problem and refutes it. Velleman argues that offering the option of euthanasia would make patients worse off than if not given the option at all. This leads Velleman to conclude the best solution is health care professionals having the power to permit, and never require, (Velleman, pg 19) the option of euthanasia or to grant the patients request for it. In doing so, situations in which there are unmistakable and over- powering reasons for persons to want the option of euthanasia (Brock, pg 19) would be the only cases granted it. Brock lists three main reasons why such restrictions wouldnt lead to the best outcome. First, polls and other evidence tend to show that most Americans do, in fact, believe that euthanasia should be allowed. Consequently, the amount of people made worse off by having the option wont outweigh those made better by having the option. Second, if people would be made worse off by the option of a right t o die, than why dont we see any consequences of voluntary passive euthanasia? People already have the option to refuse life-sustaining treatment and there is no evidence of harmful effects or public desire to take away such right. How would establishing an institutional right to active euthanasia make any difference? To this argument, Velleman has a refute. He states that the option of refusing life-sustaining treatment to end ones life may be just as harmful as having the option of active euthanasia. However, the proportions of deaths that occur as a result of passive euthanasia is very small, making the side-effects very small as well. Also, these side effects are to be accepted as an unavoidable byproduct of protecting the right not to be assaulted. Assaulted in this case as morally entitled to refuse treatment because we are morally entitled to not be drugged or punctured with needles. Third, there is a wide range of conditions that are reasonably disagreed about in the terms of euthanasia. If Velleman suggests restricting euthanasia to persons whose conditions indisputably call for it, than we would be denying the most amount of people who want it. In conclusion, Velleman and Brock disagree on whether to establish an institutional right to die or not. Velleman argues that establishing such a right would burden those given the option of euthanasia, that to offer an option of dying gives new reasons to end ones life. Because of this, he suggests the solution of a weak and vague euthanasia policy by design, left up to the individual health care professionals and the patient in question. Brock argues for an institutional right to die. He lists possible positive and negative outcomes and directly refutes Vellemans conclusion with three arguments. Brock and Velleman could go back and forth all day arguing and refuting each other. However, I believe that they disagree in the simple fundamentals of the situation. Brock believes that an individuals well-being and control over his or her own life far outweighs any impact on society, while Velleman believes that even the option would make patients and society worse off overall.
Differences Between Traditional Mail And Electronic Mail Information Technology Essay
Differences Between Traditional Mail And Electronic Mail Information Technology Essay Introduction Electronic mail, better know as e-mail, is the transmission of messages and files via a computer network. E-mail has become a very important way of exchanging messages and files between coworkers, students and teachers, friends and family. People all over the world are using e-mail. Its fast and best of all its cheap! In this paper I will discuss differences between traditional mail and electronic mail. We will explore some of the ways businesses use email in the workplace. I will also discuss how teachers are integrating email into the classroom. Lastly, I will discuss a few electronic mail securities issues that everyone needs to be aware of. Email In The Work Place Over the years, people, especially businesses, have adopted email as their general form of day to day communication mostly because of its speed. Email communication has almost instant feedback. This makes email much more conversational than traditional paper mail or snail mail as it is commonly know today. With snail mail, writers and recipients are forced to wait days to complete communication. Yes, we have fax machines and telephones to speed up the process, but who wants the hassle when you can use email! Distribution List. If you have to send emails to a number of recipients on a routine basis, it can be a chore to have to type every persons email address over and over again. Group distribution lists make this job simple. Below are the steps to setup a distribution list in Microsoft Outlook. Access the email account where you wish to create the distribution list. Use the mouse to highlight the name(s) in the To and CC box. These names will be copied to the distribution list. To select multiple names, hold down the SHIFT button and highlight accordingly. Click EDIT and COPY. Click FILE, and then NEW. Next, click DISTRIBUTION LIST. Type in the name you want for the group. A distribution list can be labeled anything from My Staff to My Friends. Type the appropriate name into the NAME box. Click SELECT MEMBERS. Click on ADD TO DISTRIBUTION LIST. Next, right click PASTE or hold the CTRL and V button down at the same time. Open a new email message. Click on To. Choose your new distribution group. Compose and send an email. Organize Schedules Appointments. Whether you are a COE of a major company or the president of an extracurricular activity group in school email has all the features you need for scheduling and managing appointments, meetings, and tasks. Using Email calendar components, managers can schedule meetings and appointments, and assign tasks for the other members of the group. Emails also let you store miscellaneous information using notes. File Attachments. In some situations, a simple email message is not sufficient to get the required information to the recipient. In these cases, you may want to attach a file to your email message. Email allows you to attach almost any kind if file to your message. You may need to send a Word document, an Excel worksheet, a picture, or any number of file types. Email lets you do it all. EMAIL IN SCHOOLS Keypals. Email is a wonderful way for your class to connect with your students in another part of the country, or perhaps another part of the world. In addition to practicing their English writing skills, your students can learn, first hand, the geography, culture and language of their keypals. Web Mentors. Mentor programs often include lists of mathematics, scientists, historians, and other professionals who have generously volunteered to assist with class project. Homework Assignments. If all your students have regular access to individual e-mail accounts (lucky them!), you might want to distribute homework assignments or bonus questions using e-mail. Some teachers even make their email addresses available for homework questions. If you plan to use email to distribute assignments and questions, here are some tips that will make things run more smoothly: Make sure your students are email savvy. Before you send your first email assignment, spend a few classroom lessons on email basics. Let your students know the time and day that you will be sending the assignment so they know to check their mail. Be specific with your message subject title. Instruct your students to use the Reply to Sender button. This way you can sort your mail using the subject title that you have specified. EMAIL ETIQUETTE SPAM or Junk Mail. SPAM is the sending of unsolicited messages. Most people hate getting junk mail. It also slows down the networks and is generally a waste of valuable, limited resources. Businesses have found that junk mail is an easy and inexpensive way to send promotional material. Dont send unwanted email Flaming. Flaming is when someone uses all capital letters in a message. This usually means that the sender is yelling or angry. This can be very offensive. Remember, once you send an email message, you can not erase it or take it back. Messages may be saved, read by others, or even forward to others with out your knowledge. Internet Hoaxes Virus Myths. Dont be fooled by internet hoaxes and computer virus myths. Before you send your so called virus alert check with your IT department to see if its real. Dont open an attachment or click on a link in an email from some one you dont know. If the content email looks suspicious, but it is some one you know- dont open until you clarify with the sender first. It may be infected with a virus. CONCLUSION In conclusion, Email is a wonderful way to communicate with others. Email has become a very important way to communicate and share files with coworkers, students, friends, and family. Hopefully you have found some new and interesting ways to use email in the workplace, and in school. Also dont forget to use proper email etiquette and watch out for internet hoaxes when sending messages.
Saturday, July 20, 2019
Comparing My Physique to the Stereotypical Masculine Image Essays
Comparing My Physique to the Stereotypical Masculine Image When comparing myself to most ideals of masculinity across American culture, I find some mild similarities to the stereotypical masculine image. The extreme images of bulging muscles, chiseled abs, and an expansive body presence lend some elements to my physique, but not very many. Although I do consider myself to be somewhat sportive, the general results of athletic activity donââ¬â¢t reap the usual results on my body. I find my strengths to be more intuitive than physical. I am an introvert, and gather much energy by spending time in solitude. This doesnââ¬â¢t allow much room to benefit from the usual athletic activity that tends to spawn the prototypical masculine figure. Ironically, while many of my male counterparts engage in brutish activities such as lifting weights and playing football, only half of them appear to come even close to possessing the perfect physical physique of American cultural masculinity. Cultural images lend the strengths of both men and women to aesthetic value in their bodies and appearances. Yet, I personally find little real value in aesthetic appearance in relation to a personââ¬â¢s social and moral status. As a Roman Catholic, I place many of my values in faith, and find that cultural ideals that place excessive value in image take away from true values in morals and principles. For this reason, while I do place some value in my aesthetic appearance, I do not place nearly as much as the rest of American culture appears to, yet I do place some. In terms of body physique, I find myself fortunate to maintain a moderate form of body regardless of diet. While my eating level fluctuates, my physique somehow remains consistent. I am 5ââ¬â¢8â⬠, weighi... ...ality is one of unity ââ¬â neither ties into any extreme concern for their relations to the rest of American culture, and the way they reveal themselves reflects this. I do take pride in taking care of my body for health reasons, and for the most part, my care ends there. Any concerns I have for physical appearance are only temporary, and fade as soon as the occasion permits. My faith places value in my body as a temple of God, thus I find it in my best interest to keep it that way as opposed to a means of gaining social and cultural acceptance. I avoid body piercing, tattoos, muscle enhancement, and other means of altering my physique; I prefer to keep my body in its natural state. Even so, I am fortunate that I am able to keep my body at least somewhat in line with both cultural and religious standards. I am satisfied with my body, and would like to keep it this way.
Friday, July 19, 2019
A Five Year Development Plan for Russia Essay -- Politics Government S
A Five Year Development Plan for Russia This paper presents a five year national development plan for the Russian Federation. The plan I have created is a culmination of a semester's worth of research on the current state of affairs in Russia. Following a brief review of relevent history, recommendations spanning the course of the next five years will be made in three areas that are of particular concern: economic development, political reform, and the environment. Relevent history and a synopsis of the current situation will preceed the recommendations in each section. Historical Background The pressure to be an industrial and technological powerhouse has left Russia with a skewed development situation. During the Soviet era, money and resources were funneled into the military, research, technology, and the space program. At the same time, basic necessities of the population were essentially ignored. Such high-tech government expenditures were exacted at a great social cost, as the bulk of Russia has remained largely underdeveloped. Russia's modern-day development requires that it focus on domestic issues, and catch up with itself in terms of its advanced industry. The Soviet Union ceased to exist as a political entity in the final days of 1991. From that point on, the Russian Federation was faced with and committed to the daunting task of getting its economy and its politics back on track. With the downfall of communism and the Soviet state came the downfall of both the ruble and the Russian economy as a whole. At its worst in 1992, Russia suffered 2000% inflation. As of 1996, the rate was less than 22% and it has fallen into the single digits in the present day, but the legacy of the monetary crisis has deeply ... ... References Aslund, Anders. How Russia Became a Market Economy. The Brookings Institution, 1995. Boycko, Maxim; Schleifer, Andrei; and Vishny, Robert. Privatizing Russia. The MIT Press, 1995. Filipov, David. The Boston Globe. "As Crises Ebb, It's Time to Get Down to Business; Outlook '97 Russia". January 5, 1997. Frydman, Roman; Rapaczynski, Andrzej; and Earle, John. The Privatization Process in Russia, Ukraine and the Baltic States. Central European University Press, 1993. Goldman, Marshall. Lost Opportunity: Why Reforms in Russia Have Not Worked. W.W. Norton & Company, 1994. Nelson, Lynn; and Kuzes, Irina. Property to the People: The Struggle for Radical Economic Reform in Russia. M.E. Sharp Inc, 1994. Nelson, Lynn; and Kuzes, Irina. Radical Reform in Yeltsin's Russia: Political, Economic, and Social Dimensions. M.E. Sharp Inc, 1995.
Thursday, July 18, 2019
Nespresso Co. Analysis
INDEX PART 1 I. NESPRESSO: AN INNOVATION OF PROCESS AND OF BUSINESS MODEL a. Nespresso, a brand of Nestle group b. An innovation of product i. High quality Coffee ii. Designed Coffee machines iii. The Club iv. The Boutique Concept c. An Innovation of Business model in the Coffee Industry: II. COUNTRY CLIMATE d. Cultural Environment v. Art vi. Architecture vii. Literature viii. Music ix. Media x. Science e. Social environment xi. Labor law xii. Social protection xiii. Swiss work permits xiv. Hofstedeââ¬â¢s model applied to Switzerland f. Economic environment xv.Economic indicators g. Political Environment xvi. General Background xvii. Political structure xviii. Policy issues xix. Foreign policy III. ADVERTISING REGULATION I. NESPRESSO: AN INNOVATION OF PROCESS AND OF BUSINESS MODEL a. Nespresso, a brand of Nestle group Nestle is one of the largest food and Nutrition Company in the world, and global leader in the ââ¬Å"mass market coffeeâ⬠. The firmââ¬â¢s strategy is mainly based on innovation. Always looking for new market to enter in or new product to develop, Nestle has a position of pioneer in almost the food and nutrition market.The main objective of this strategy is to be, and stay, in the leadership position and benefit from the first mover advantages. The coffee market is a remarkable example of this aspect of Nestleââ¬â¢s strategy. Nestle was the first to propose instant coffee and this particular product brought the company to the position of leader on the mass coffee market. The second success of Nestle in the coffee market is the launching of Nespresso, a subsidiary company (but with almost a complete autonomy) specialized in Espresso.The initial strategy of Nespresso, launched in Italy, Switzerland and Japan, was to focus on the professional market (Business to Business) and target the restaurants and bureaus in order to sell machines and capsules. This orientation was a total failure and Nespresso had to rethink its strategy. That is why they developed a new business model based on a BtoC luxury, innovative and unique experience strategy that revolutionized the consumption of Coffee. Indeed, Nespresso is a success thanks to its double innovation: An innovation of product and an innovation of Business model. b. An innovation of productThe real innovation of Nespresso is portioned out coffee. Using a Nespresso machine, you can make an Espresso from special capsules containing high quality coffee. However, the company not only sells high quality and design machines or capsules, its sells a concept. Buying a Nespresso machine allows you to enter the Club Nespresso, where people do not ââ¬Å"drinkâ⬠coffee, but they taste it, they savour it. The image of privilege is characteristic of the luxury market, and that is what Nespresso is going for: a luxury product and image. This aspect is noticeable when you take a look at the designs.Nespressoââ¬â¢s machines, logo and boutiques are designed by a design agency (Future Brand Paris), following two orders: perfection of the forms and ambivalence (in order to send this message of privilege). Therefore, Nespresso is selling a combination of three elements: the machine, the capsule, and the club Nespresso. i. High quality Coffee More than 16 grands Crus are available from Espressos to Decaffeinatos, Lungos and Pure Origine. We can notice the use of the word ââ¬Å"crusâ⬠in Nespresso website communication ââ¬â that is usually used for wines ââ¬â which indicates the will to promote Nespresso Coffee as a luxury product. i. Designed Coffee machines Offering timeless designs, high technology functions and user-friendliness, every detail has been carefully considered to provide the consumer with the ultimate experience. iii. The Club The Nespresso club is dedicated to providing the ultimate coffee experience for its members. It offers several benefits: Quick and fast order (phone or internet), an efficient service assistance for your ma chine, you can benefit from the services of coffee specialists who will make you taste new flavours and also have all the News about the brand in exclusivity.Nespresso has succeeded in creating a real experience and a real brand community belonging among the Nespresso clubs members thanks to all this benefits and thanks to exclusive accessories and items such as the Nespresso magazine that creates a real luxury system of values around the brand. iv. The Boutique Concept The luxury universe of Nespresso is physically symbolized by the Nespresso Boutique Concept that invites consumers to experience the unique world of Nespresso in modern and stylish Boutiques.In this warm, comfortable and cosy area, the club members can discover the premium blend coffees, limited edition varieties, all the machines and accessories and also benefit from personalized advice provided by coffee specialists. c. An Innovation of Business model in the Coffee Industry: The concept developed by Nespresso is pr otected by 70 patents (for machines, capsules and the service). The first ones expire in 2012, until then, the company as a complete monopoly. Nespresso is giving licenses to several industrial companies (such as Krups, Magimix, Alessi and Saeco in France) in order to produce the machines in exchange for royalties.The machines are then sold in malls, and all kinds of store selling household electrical applicants (Darty, Boulanger in France). However, the distribution of the capsules is completely different. The capsules are only sold in ââ¬Å"confidentialâ⬠boutiques dedicated to Nespresso. Moreover, capsules and machines form an integrated system. In fact, when a customer buys a machine, he then can only use Nespresso capsules. So even if the sales of the machines only represent 4% of the companyââ¬â¢s turn over (compare to 96% for the sale of capsules), they play key roles in Nespressoââ¬â¢s global strategy.This integrated system work exactly as the ones we observe in the printer market. II. COUNTRY CLIMATE a. Cultural Environment The regionalism in Switzerland makes it very difficult to speak only one language. They are influenced by Germany, Italy and France. Furthermore, the Rhaeto-Romanic culture in the eastern mountains of Switzerland is robust. i. Art The Folk Art still exists because organizations all over the country strive to preserve it. It includes fields like music, dance, poetry, wood carving and embroidery (usually showed on traditional clothing).In addition, there are some forms of arts that are only kept in the mountains, like Yodeling (a type of singing) or accordion (music instrument) or even alphorn (a music instrument which is more popular but only in some areas). The melodies of folk music vary between regions. In particular, the Alpine Folk culture is characterized by very expressive dances. Some small musical ensembles are practiced in mountains area, usually in the French speaking part of Switzerland. Moreover, there is th e Visual Art: in the 16th century, Protestantism had a strong influence on it in Switzerland.Some painters became very famous like Alberto Giacometti, Jean Tinguely and Paul Klee. Finally, the artistic Dada movement was created in Switzerland in the 1910ââ¬â¢s. ii. Architecture Swiss people have a strong architectural tradition. We can found the Romanesque style of the 12th century in cathedrals (like in Basel, Sion, Chur, Geneva and Lausanne) and on castles or fortresses. There are also some cathedrals in Gothic style (in Schaffenhausen, Zug and Zurich) and in Baroque style (Einiedeln and St. Gallen). iii. LiteratureSwitzerland produced worldwide renowned writers, like Jean-Jacques Rousseau (Geneva), Jacob Burckhardt (Basel), Germaine de Stael (her house was a center of European Literature in 18th century), Gottfried Keller, Conrad Ferdinand Meyer, Jeremias Gotthelf, Charles Ferdinand Ramuz and Hermann Hesse and Carl Spitteler (who both won a Nobel prize for their work). iv. Mus ic Switzerland has not really a musical tradition, except some composers, in the 20th century, like Arthur Honegger, Othmar Schoeck and Franck Martin. In Lucerne there is the Lucerne Festival of International Music and, in Montreux, the Montreux Jazz Festival. . Media The most important regional media in Switzerland is newspapers; some of them are renowned for their thorough coverage of international issues, like à « Neue Zurcher Zeitung à » (Zurich) and à « Le Temps à » (Geneva). Television has a great role too in the modern culture lifestyle in the country. The national public broadcaster is SRG SSR. It offers three networks, one for each language spoken (German, Italian and French). vi. Science There has been a long tradition of Swiss scientists since Paracelsus who introduced the field of chemistry into medicine in the 16th century.The Bernoulli family is known for their contribution to mathematics. Leonard Euler is another famous mathematician. Horace-Benedict de Saussure w as a naturalist and pioneer in Alpine studies. In the Federal Institute of Technology in Zurich there were a lot of Nobel Prices. Finally, Albert Einstein, who was born in Germany, moved to Switzerland and became a Swiss citizen. b. Social environment i. Labor law While the European Union implemented a strong regulation regarding employer/employee relationship, the labor law in Switzerland is few regulated and is more oriented in favor of the employers.For instance, the termination legislation is not detailed: there must be a ââ¬Å"causeâ⬠but in case of a dispute between an employer and an employee, a judge in court will make a decision. Some rules about compensation in case of termination exist but they are not generous. On the other hand, sickness is not a reasonable cause for it, on a sliding scale which permits up to 180 days of sickness after six years of employment. Furthermore, employers can impose an up to three weeks non-competition agreement to their employees. Even if overtime is allowed, the maximum work-week is 45 hours; however, this limit does not apply to managers.In addition, a minimum of four weeksââ¬â¢ vacation is required per year. As far as maternity leave is concerned, return to work is only possible after 6 to 8 weeks. Nevertheless, Switzerland is progressively influenced by the EU social environment. ii. Social protection Resident individuals and individuals with gainful activity in Switzerland have to contribute to the Federal Old Age and Disability Insurance plan and to the federal unemployment insurance plan. Today, the contribution to the Federal Old Age and Disability Insurance plan is half paid by the employer and half by the employees and amounts to 12. % of total employee remuneration. The unemployment contributions represent 2. 2% of total employee remuneration on an annual basis. In addition, in most cantons, health and hospitalization insurance is mandatory. As a result, some companies propose to contribute to their employees' health insurance or they implement group-insurance models for them. Moreover, Switzerland is one of the OECD countries which have the highest unemployment benefits: it offers to unemployed people more than 70% of average earnings. As a consequence, Swiss low-paid people lose more money by going back to work than being unemployed. iii.Swiss work permits The available residence and work permits are the ââ¬Ë120-day' permit, the class A, B or C permits, the fiscal deal permit and the political refugee permit. Except the ââ¬Ë120-day', other permits are subject to quotas. However, agreements signed with the European Union are progressively implementing EU freedom-of-movement rules which may finally enable EU citizens to by-pass the quota permit system. iv. Hofstedeââ¬â¢s model applied to Switzerland In the frame of the Hofstede model, the highest cultural dimension of the Swiss population is its Masculinity (MAS) at a value of 70 compared to a European average of 59.T his implies that there is a strong difference from a gender perspective and that men are very competitive. The second highest Hofstede dimension in Switzerland is Individualism (IDV) whose level is at 68, compared to a European average of 61. Therefore, the Swiss inhabitants are characterized by their individualism: if they care about themselves and their family, they are not prone to interfere in othersââ¬â¢ life. This cultural aspect is in adequacy with the non-commitment of Switzerland to the European Union. The lowest cultural characteristic of Switzerland is Power Distance (PD) at 34 compared to a European level of 45.This demonstrates that in the Swiss culture the power tends to be equally distributed among all the members of the society. c. Economic environment Switzerland is one of the world's most stable economies. In fact, its policy of long-term monetary security and political stability has made it a safe haven for investors, creating an economy that is increasingly de pendent on a steady tide of foreign investment. Because of the country's small size and high labor specialization, industry and trade are the keys to Switzerland's economic livelihood.The highly qualified labor force is performing highly skilled work. The main areas include micro technology, hi-tech, biotechnology and pharmaceuticals, as well as banking and insurance know-how. The service sector now employs the greatest number of people. Swiss companies are extremely competitive in world markets. In some branches, more than 90% of goods and services are exported. The best-known export items are watches, chocolate and cheese, but in fact mechanical and electrical engineering and chemicals together account for over half Swiss export revenues.The largest company is Nestle, the biggest food company in the world. It has around 278,000 employees, about 97% of them outside Switzerland (2009). In 2010, 15 Swiss firms, including the pharmaceutical giant Novartis (No. 160) featured on the â⠬Å"Fortune Global 500â⬠, an annual ranking of the 500 most powerful corporations which is compiled by the eponymous American business magazine. Switzerland is also known as a financial centre; it is a central pillar of the Swiss economy, generating over 11% of Swiss GDP. The most important players are banks, followed by insurers.Switzerland has achieved one of the highest per capita incomes in the world with low unemployment rates and a low budget deficit. Swiss wages are higher than in the rest of Europe because of the cost of living. Statistics released by the European Union in 2002 showed that Switzerland was the third most expensive country in Europe, after Norway and Iceland. The Swiss pay particularly high prices for meat, cooking oil, fish and vegetables. Switzerland is not integrated in the European Union but signed Bilateral Agreements with the EU. It has its own money: the Swiss Franc.As a part of the European continent, its main exports and imports partners are Euro pean Union members: France, Germany, Netherlands, Italy, UK, Austria and Spain. Switzerland does also trade with the US. In 2009, 59. 7% of exports went to EU countries, and 78% of the imports came from EU states. That entails interdependence with those countriesââ¬â¢ economies, which are part of the biggest economies and unions in the world. For instance, Switzerland suffered from the worldwide financial crash and economic recession in the early 2000s and in 2008.Switzerland's economy only grew 2. 8% in 2010 because of this 2009 recession. The age of unlimited economic growth in Switzerland is over. Fear of unemployment has been one of the main concerns of the Swiss for several years. Switzerland is concerned that economic activity should have as little impact as possible on the environment. Its energy and transport policies aim to be environmentally friendly. i. Economic indicators GDP ââ¬â official exchange rate| $522. 4 billion (2009 est. )| GDP ââ¬â real growth rate| 2. 8% (2010 est. )|Labor force | 4. 13 million (2009 est. )| Unemployment rate | 3. 9% (2010 est. )| Population below poverty line| 7. 4% (2009 est. )| Investment (gross fixed) | 19. 9% of GDP (2009 est. )| Budget ââ¬â revenues| $192. 1 billion| Budget ââ¬â expenditures| $194. 2 billion| Public debt| 39. 6% of GDP (2010 est. )| Inflation rate (consumer prices) | 0. 7% (2010 est. )| Current account balance | $49. 35 billion (2010 est. )| Exports | $235. 2 billion (2010 est. )| Imports | $220. 4 billion (2010 est. )| Debt ââ¬â external| $1. 19 trillion (30 June 2010)|Stock of direct foreign investment ââ¬â at home | $514 billion (31 December 2010 est. )| Stock of direct foreign investment ââ¬â abroad| $814. 6 billion (31 December 2010 est. )| d. Political Environment i. General Background In 1848, Switzerland became a modern federal state, and its official name is Swiss Confederation. Switzerlandââ¬â¢s form of state is federal republic and comprises 26 semi-aut onomous cantons and half-cantons. The government consists of seven members, whom are elected by the Bicameral Federal Assembly, and the government members work as president in turns.Also, the Swiss people have rights to influence poetical concerns with the help of the highly developed system of direct democracy, which is strongly supported by the federal constitution. Moreover, the neutral position taken by Switzerland in the world allows it to act a vital humanitarian role in the global affairs and to perform as an arbitrator between conflicting parties. ii. Political structure Based on the constitution of 1848 with revisions in 1874 and 2000, Switzerland formed its own legal system, which is viewed as a highly effective system in the world. National legislature Bicameral Federal Assembly, the parliament of Switzerland, comprises National Council of 200 seats and Council of States of 46 seats. While both of National Council and Council of States are elected directly, whereas the nu mber of seats from each canton in the National Council is assigned in accordance to the size of the population. Moreover, if any code passed by both chambers that revised the constitution, it has to be submitted to a public vote. In Switzerland, as in all democratic countries, citizens elect representatives to act on their own behalf.Also, Switzerland gives its citizens the chance to take a direct participation in decision-making. Compared with other countries and places giving citizens important roles in decision making, such as Italy and several states in US, the direct democracy in Swiss legal system is regarded as the most extensive one in the world. Generally, provided the 100,000 signatures to petition for a referendum, the Swiss citizens can initiate changes to the constitution in order to either propose their own legislation or oppose certain legislation existed in the current legal system. State legislature Switzerland is divided into 23 cantons, three of which are divided into half-cantons. Each of the 26 cantons and half-cantons has a parliament, elected by universal vote, and a government, the organization of which varies. The federal president is in charge of all 26 states. The president is selected among the members of the Bicameral Federal Assembly by rotates annually. iii. Policy issues The current hot spots of policy issues in Switzerland include fiscal stability, economic recovery, and reform of the state social security schemes.Besides, the severe appreciation of the Swiss franc forced the central bank in Switzerland to tend to adopt exchange rate following euro. The Swiss government believes further trade liberalization of the economy will remain a significant goal in the future. Also, the foreign policy will focus on the relationship with the EU, with the purpose of achieving more opportunity in the global business world. iv. Foreign policy As the world moves forward, Switzerland both formulates corresponding foreign policies and modifies the policies already approved to face its emerging challenges.Therefore, the government has defined the foreign policy objectives to regulate the foreign policies, including peaceful coexistence of people of all nations, respect for and promotion of human rights, environmental sustainability, representing the interests of Swiss businesses abroad, alleviating need and poverty in the world. III. ADVERTISING REGULATION a. General Regulation in Advertising Almost all of countries have a series of advertising laws to regulate business activities. Advertising may potential drives and persuades consumers into commercial transactions that they may not receive the promised value of products.Therefore, in many countries, government enacts advertising law to control false and deceptive advertising and protects consumersââ¬â¢ right to know that they are getting all necessary information the product should have. Legislation department has the responsibility to regulate the advertising market in terms of control comparative advertising, protect consumersââ¬â¢ right, as well as protect public interest which devotes to prohibit misleading, exaggerate advertising. Some European countries also carry out Market Surveillance which aims to establish authorities to be responsible for market surveillance.These authorities should have the necessary resources and powers to supervise any business activities that involve unfair consequences. For example, surveillance authorities have the responsibility to check whether a product is qualified for applicable safety requirements. If not, actions should be taken to make the product compliant; otherwise, sanctions will be conducted. b. Switzerland Regulation in Advertising Specifically to Switzerland, although it is not a member of the European Union to follow European Law, the country itself has a relatively restrict advertising regulations on media communication, especially television advertising.The most important law regulating adv ertising is the Federal Law against Unfair Competition (Bundesgesetz uber den unlauteren Wettbewerb (UWG) prohibiting any unlawful behavior or business conduct that betray the principle of good faith. The Swiss advertising industry has adopted its own professional ethics in the principles of the Swiss Commission for Integrity of Advertising. The country conducts the Act against Unfair competition which particularly emphasizes on consumer protection. ââ¬Å"Art 3 Lit. Lit. â⬠of this Act regulates unfair and aggressive competition advertising and should avoid influence on consumerââ¬â¢s buying decisions to buy products or services. In addition, this Act regulates duration of advertising and interruption of programs, tele-shopping, sponsorship, self-promotion, product placement, and so on related to television advertising. For example, this regulation prohibits any advertising involves religious or political advertising, incorrect, misleading advertising, subliminal advertisin g, and surreptitious advertising.Tele-shopping presents a direct communication platform to sending out messages containing direct offers for sales of goods to consumers, therefore, the Act only allows 1 hour a day for either private or public broadcasters. Plus, encourage teenagers to contract for the sales of goods or services are not allowed. Furthermore, the Act also mentions about the presence of products in a television programs. It is not allowed to present a special focus on certain products or promotion of the products during a TV program; otherwise, it can be treated as surreptitious advertising.INDEX PART 2 I. NESPRESSOà : ITS INTERNATIONAL EXPANSION II. COUNTRY CLIMATE OF MEXICO h. Cultural Environment i. Language ii. Family Values iii. à «Ã Machismoà à » iv. Meal habits v. Religion vi. Coffee habits vii. Hofstede model i. Social environment i. Overview ii. Demographics iii. Income distribution iv. Education level v. Hierarchical society j. Economic environment i. Overview ii. Trade and international partnerships iii. Foreign Investment iv. Agriculture and focus on coffee k. Political Environment i. General Background ii. Political structure iii.Policy issues iv. Foreign policy III. ADVERTISING REGULATION IN MEXICO I. NESPRESSOà : ITS INTERNATIONAL EXPANSION Nespresso always aimed at being an international brand. When Nespresso started, the strategy was to focus on the professional market by marketing restaurants and offices (Business to Business). They launched their machines and capsules in Japan, Italy and Switzerland. In fact, the brand did not just launch its products on the domestic market to see if the business model was effective, they immediately acted at an international level.This strategy was a failure and Nespresso changed its business model in 1988. From then on, Nespresso has been focusing on the public market (Business to Consumer) by restraining the distribution of their products to their own boutiques. Again, they directl y launch their products with their new strategy in France, Italy, Switzerland, United States and Japan. Now the brand is present and successful in more than 50 countries all around the world. We are now going to focus on Mexico. Nespresso is already present in Mexico since 2008 and the brand opened seven stores in the city of Mexico DF.Here is the youtube link of the opening of one of these stores in Mexico DF: http://www. youtube. com/watch? v=ZDSqINiIfeA II. COUNTRY CLIMATE OF MEXICO a. Cultural Environment i. Language Due to the Spanish control of Mexico, the main and official language in Mexico is Spanish, but Mexico is also a home to a great amount of indigenous languages, spoken by 5. 4% of the population. Eighty percent of the Mexicans who speak a Native American language also speak Spanish. Approximately, more than 100 Native American languages are still used in Mexico.Among all of these Native American Languages, Nahuatl, the most important and popular one, is the primary l anguage of more than one million Mexicans and it is spoken by almost one-fourth of all the Native Americans in the country. This language is followed by Maya spoken by 14% of Native Americans, and by Mixteco and Zapateco that are both spoken by 7% of the Native Americans. ii. Family Values. The family is a vital factor of the social environment: it is regarded as a significant element in the social structure by the Mexicoââ¬â¢s government. The extended family, providing the stability, is as important as the nuclear family.Mexican people are willing to do whatever they can to help their family members. Following the traditions, fathers are the head, and the decision-maker in the majority of the Mexican families. Mothers who are respectful are usually their husbandââ¬â¢s secondary. iii. à «Ã Machismoà à » Machismo means masculinity. From a Mexican perspective, to make remarks to a woman is considered normal and is not harassment. The Mexican men believe that nothing must b e allowed to tarnish their image as a man. They are very proud of being a man and, if you hurt this, they can get very aggressive because they think that it is their right. v. Meal habits Due to the diversity and richness of cultural environment, people in Mexico are fond of great eating and drinking: this is a common characteristic in Mexican society. As known to all, Mexican cuisine plays an important role in world cuisine system and it represents the countryââ¬â¢s image. The most popular ingredients of Mexico food are beans, rice, corn, tomatoes, papayas, vanilla, and peppers. In addition, Mexican people have a great variety of drinks: the most popular one is tequila but they also drink a lot of soft drinks and beers.Mexicans usually have a light breakfast that includes coffee and/or a fruit before they leave to go to work or school. Then, halfway through the morning, they have a tortilla or a bread roll. The à « comida à » is the most important meal of the day and it is ser ved between 2 and 4 pm. It has three or four courses, soup, rice or pasta, meat accompanied with tortilla and refried beans and dessert. Dinner is served between 8 and 10 pm and they usually have sweet rolls, coffee and milk. They mostly eat outdoors. v. Religion The main religion in Mexico is Roman Catholicism.After the Spanish conquest, the Mexicans really accepted the catholic religion with its beliefs and practices but they did it on the basis of their pre-Hispanic religious beliefs. For instance, the Virgin Guadalupe was associated with the pagan goddes Tonantzin. As a result, their Catholicism is usually described as syncretism. The Catholic beliefs pervade the life of every ordinary Mexican because the Catholic Church has been a powerful institution in the Mexican history. Its relation with the state has been very tense. We can see that in the last decades the Protestant religion has been very present in the South of Mexico. vi.Coffee habits Worldwide speaking, the consumptio n of coffee is growing significantly due to the technical innovation that reduces the processing time. Also, with the advance of telecommunication, the distributors also get benefit from buying quantities on a ââ¬Å"just in timeâ⬠basis. From a traditional point of view, coffee is considered as a commodity in many developing countries, especially in Latin America. Unlike developed countries where coffee drinking and cafe places are growing rapidly in high demand, the coffee drinking habits in Mexico grow relatively slowly due, in particular, to the underdeveloped social infrastructures.The Mexicans have a way to drink coffee which is kind of unique: they like to add a small amount of cinnamon to the ground coffee before brewing it, so that it adds a distinct flavor and reduces the acidity. Some do put cinnamon sticks and brown sugar in it but for example, in Veracruz, they usually drink instant coffee that they call à « Americano à ». The very Mexican thing about coffee is t hat they like it flavored atole. Atole is a kind of watery form of corn pudding that you can drink. They have Atole of a lot of ingredients (vanilla, chocolate, etcâ⬠¦).Based on above analysis and the insight of change in Mexico society, companies and business organizations should focus on attracting more customers with higher purchasing power who are eager for better products and services. Additionally, providing aggressive advertising enhancing family values and interactive communications to consumers in Mexico is also very vital because it may have a potential to acquire more than 100 million untargeted consumers. vii. Hofstede model Mexico is similar to many Latin countries when Hofstede's Dimensions are compared and analyzed.Mexico's highest Hofstede Dimension is Uncertainty Avoidance (UAI) (82), indicating the societyââ¬â¢s low level of tolerance for uncertainty. In an effort to minimize or reduce this level of uncertainty, strict rules, laws, policies, and regulations are adopted and implemented. The ultimate goal of this population is to control everything in order to eliminate or avoid the unexpected. As a result of this high Uncertainty Avoidance characteristic, the society does not readily accept change and is very risk adverse. This is a real challenge for a brand as Nespresso which is a new concept of coffee consumption.Mexico has a low Individualism (IDV) ranking (30), but is slightly higher than other Latin countries with an average 21. The score on this Dimension indicates the society is Collectivist as compared to Individualist. This is manifest in a close long-term commitment to the member ââ¬Ëgroup', be that a family, extended family, or extended relationships. Loyalty in a collectivist culture is paramount, and over-rides most other societal rules and regulations. The society fosters strong relationships where everyone takes responsibility for fellow members of their groupMexico has the second highest Masculinity (MAS) ranking in Latin America (69). This indicates the country experiences a higher degree of gender differentiation of roles. The male dominates a significant portion of the society and power structure. This situation generates a female population that becomes more assertive and competitive, although not at the level of the male population. Another dimension in which Mexico ranks higher than other Latin neighbors is Power Distance (PDI) with a rank of 81, compared to an average of 70.This is indicative of a high level of inequality of power and wealth within the society. This condition is not necessarily subverted upon the population, but rather accepted by the culture as a whole. This is a ââ¬Å"good pointâ⬠for Nespresso who position itself as a luxury brand because the healthy and powerful part of the population can see in Nespresso a way to show and affirm their superior social status. b. Social environment i. Overview The social environment in Mexico is very complex and polarized in ter ms of income distribution, social status, and education level throughout the country.In late 1990s, the Mexican economy has started to emerge because of the commercial liberalization with a rising class of affluent elite which contrasts to majority of poor people in both rural and urban areas. The major social condition in Mexico accounts for a rapid increasing in population with an inequitable income distribution. The recent decrease in the rate of mortality as well as in the rate of fertility contribute to shape an older population in Mexico which, in turns, impacts the future demands in consumption, employment, education as well as other social indicators.According to Global Consumer Survey 2009 of the consultancy Accenture, ââ¬Å"Mexicans are facing a state of volatility, which approximately half of consumers in Mexico are not satisfied with services and products they received right now and expect to high quality products and service. â⬠In addition, an additional study re veals that 29% of merchants are not satisfied with their current suppliers and they are favor of looking for high-quality innovated products and services with wider varieties of options. ii. Demographics * PopulationAs shown in the latest census conducted in 2010, Mexicoââ¬â¢s Population is 112,336,538, becoming the most populous Spanish-speaking country in the world and the eleventh most populous country in the world. Moreover, the Mexican population grows at 1. 102%. * Age structure The age structure is as followed: ââ¬â 0-14 years: 28. 2% (male 16,395,974/female 15,714,182); ââ¬â 15-64 years: 65. 2% (male 35,842,495/female 38,309,528); ââ¬â 65 years and over: 6. 6% (male 3,348,495/female 4,113,552) (2011 est. ). * Urbanization 78% of total population is urbanized (2010) and the annual rate of urbanization is 1. % (2010-15 est. ). It is interesting that Mexico City is the second-largest urban agglomeration in the Western Hemisphere, after Sao Paulo (Brazil), but bef ore New York-Newark (US). iii. Income distribution Mexico has been regarded as a highly unequal country for a long period. Mexico has the second highest level of income inequality in the globe, becoming one of the 20 countries with the highest degree of inequality. The Figure 1 shows data on Mexicoââ¬â¢s gini coefficient, which is a measure to evaluate the level of undistributed income, from 1950 to 2004.As shown in the Figure 1, although Mexico reduced inequality in a great extent during the 1960s and 1970s, Mexico has not solved the problem of unequal distribution of income since the 1980s. Moreover, Mexico has the highest level of relative poverty in the Organization for Economic Co-operation and Development (OECD). Compared with average level in the OECD, one in every ten people being poor, the Mexico has higher percentage, one in five. This means that virtually 50% of Mexicans cannot live with its current income. The figures 2 and 3 below show the movement of the gini coeffi cients of urban nd rural areas respectively in Mexico from 1994 to 2006. The inequality of income in urban areas of Mexico has steadily declined since 1994. Furthermore, the inequality in rural areas experienced an increasing trend from 1994 to 2000, and then declined since 2000 to the 1994 levels. Moreover, the significance of unequal income distribution in both urban and rural areas are approximately the same. iv. Education level According to the analysis of data, Mexicoââ¬â¢s government amount of expenditure in the field of education is $28 billion every year, as much as 4. 8% of GDP, which ranks the 69th in the world compared with other countries.The Mexican education system is divided into four levels, preschool, compulsory basic education, upper secondary education, and higher education. Among the four levels of education system, the government is only officially responsible for providing compulsory basic education. The whole system enrolls nearly 31 million students, 86% o f population aged three to 25. The literacy rate is 91. 4%. The key issues in Mexican education system is insufficient enrollments and high dropout rates above the primary level, insufficient supply of upper secondary schools, and low student achievement levels. v. Hierarchical societyThe Mexican society are highly stratified and vertically structured. The hierarchical relationships are emphasized in the Mexican society. The people in the Mexico would like to respect authority and power, and follow those who are above them for guidance and decision making. It is interesting that the rankings are important in Mexico, and therefore those having more authority should be treated with respect. The belief of hierarchy makes it important to know the chain of hierarchy in your surroundings, and Mexicans know about how each individual fits into each hierarchy, such as family, friends or business. . Economic environment i. Overview Mexico is the second largest national economy in Latin Americ a. It is assessed by the World Bank as an upper-middle-income country. Poverty is a serious Mexican issue as around 47% of the population lived below the poverty line in 2008. As a consequence, since 2002, the Mexican Government has implemented a social assistance program called Oportunidades to address the worrying problems of poverty; this program replaced the previous program Progresa created in 1997.In 1983, Mexico was a highly inward-oriented economy with a government that was outspoken in its criticism of multinational companies. However, after years of stagnant economic activity and high inflation in Mexico, the government liberalized the trade sector in 1985 which led to the resumption of economic growth. Since the devaluation of the peso in 1994, macroeconomic indicators have improved: for instance, inflation and public sector deficits are now under control. Nevertheless, in 2009, the economy experienced its deepest recession since the 1930s: Mexican gross domestic product (GDP) tightened by 6. %. This recession was mainly due to weaker exports to the United States, to a reduction in oil revenues, to the consequences of H1N1 influenza on tourism and to lower remittances investment from abroad. In fact, Mexico is largely dependent on the money sent home by the millions of migrant workers in the US: remittances average per year stands at around U. S. $21 billion. A major part of remittances is used for immediate consumption (food, housing, health care, education) but some of them permit the implementation of shared projects and the improvement of infrastructure.In 2010, Mexicoââ¬â¢s economy created 730,348 jobs. According to Bloombergââ¬â¢s forecast, the Mexican growth will slow to between 3 percent and 4 percent in 2011 after a growth of 5. 1 percent in 2010. The underlying reason is that Mexico's economic fate is closely tied to that of the United States. However, Mexicoââ¬â¢s central bank reaffirmed its willingness to cut interest rates if t he global economy further deteriorates. The average Mexico's unemployment rate from 2000 until 2010 was 3. 45 percent reaching an historical high of 5. 93 percent in May of 2009 and a record low of 2. 2 percent in November of 2002. In September 2011, it was at 5. 26 %. According to data collected by Doing Business, ââ¬Å"starting a business there requires 6 procedures, takes 9 days, costs 11. 2% of income per capita and requires paid-in minimum capital of 8. 4% of income per capitaâ⬠. On the ease of starting a business, the Doing Business 2012 rank of Brazil is 75 out of 183 economies, compared to a 2011 rank of 66. This means Mexico lost 9 places in one year. Finally, the average Doing Business 2012 rank of Mexico is 53 out of 183 economies, compared to a 2011 rank of 54.This means Mexico wins 1 place in one year. ii. Trade and international partnerships As an export-oriented economy, more than 90% of Mexican trade is under free trade agreements (FTA). In fact, Mexico's trade is shaped by 44 FTA; among them, there are the ones with the United States and Canada through the NAFTA (North American Free Trade Agreement) since 1994, with the European Union since 1999, and with Japan since 2004. Mexico is the United Statesââ¬â¢ second-largest export market and third-largest trading partner. A large part of U. S. xports to Mexico is electronic equipment, motor vehicle parts and chemicals. Trade issues are mainly settled through direct negotiations between the two countries, via World Trade Organization (WTO) or via the formal dispute settlement procedures of NAFTA. Foreign direct investment (FDI) in Mexico for 2009 was $14. 4 billion, and it decreased of 51% from the previous year. Almost a half of FDI comes from the U. S. (Bureau of Western Hemisphere Affairs). iii. Foreign Investment The Mexican amount of foreign direct investment (FDI) in 2009 was $14. 4 billion, i. e. decline in 51% from the previous year. 45% comes from the U. S. which was once again th e largest foreign investor in Mexico of reported FDI ($6. 4 billion FDI from the U. S. ). The decrease of this figure can be mainly attributed to the 2008 and 2009 economic slowdown in the United States. iv. Agriculture and focus on coffee Only 11% of Mexico's land area is cultivable and only less than 3% of it is irrigated. Mexicoââ¬â¢s most revenue-producing crops are corn, tomatoes, sugar cane, dry beans and avocados but Mexico also takes advantage of its production of beef, poultry, pork, and dairy products.The Mexican agriculture has benefitted from the implementation of NAFTA but structural inefficiencies continue to represent a hindrance to improvements in productivity and living standards for many famers in the agricultural sector. In fact, the Mexican agricultural landscape is largely characterized by small-scale producers, a lack of infrastructure, inadequate supplies of credit, a communal land structure for many producers and a large subsistence rural population that i s not part of the formal economy. This is the reason hy the number of Mexican farmers is decreasing as they see more opportunities in the industrial sector and in cities. In addition, at the beginning of 2011, the Mexican agriculture had to face rough climate conditions: Mexico, and in particular, the northwestern state of Sinaloa, known as the ââ¬Å"Bread Basket of Mexicoâ⬠, was hit by unusually cold temperatures in January and February. In total, this is more than 1. 5 million acres of corn, vegetable, citrus and other crops that were either damaged or destroyed in Sinaloa, representing a preliminary economic loss of approximately one billion dollars.The cold weather also hit the 2010-2011 harvest of coffee. Mexico is the worldââ¬â¢s seventh largest coffee producer after Brazil, Vietnam, Indonesia, Colombia, India and Ethiopia and it constitutes one of the leading suppliers of organic, shade-grown coffee. The country has 480,000 coffee growers; most of them are working on small parcels of land of less than 5 hectares in size. Coffee growers are mainly located in Chiapas, Veracruz and Oaxaca for a production of 268,000 metric tons a year.If the Mexican coffee consumption per person is rising ââ¬â it has doubled since 2000, it remains low at about half the equivalent consumption of the coffee-growing Central American nations. Therefore, 62% of the coffee harvest is still exported, generating $400 million annually. d. Political Environment i. General Background Mexico is a federal presidential representative democratic republic based on a congressional system. It comprises thirty-one states and a Federal District, the capital city. The president of Mexico is both head of state and head of government, and of a multi-party system.The federal government represents the United Mexican States and is divided into three branches: executive, legislative and judicial, as established by the Political Constitution of the United Mexican States, published in 191 7. ii. Political structure The executive power is exercised by the executive branch, which is headed by the President and his advisers, secretaries independent of the legislature. Legislative power is represented by the Congress, a two-chamber legislature comprising the Senate and the Chamber of Deputies.Judicial power is exercised by the judiciary, consisting of different institutions such as the Supreme Court of Justice of the Nation, the Council of the Federal Judiciary and the tribunals. Political parties must be registered in the Federal Electoral Institute (IFE) and must obtain at least 2% of votes in the federal elections to be kept in their registry. Although in 2010 there were 7 different parties the three most important are National Action Party (PAN), the Party of the Democratic Revolution (PRD) and Institutional Revolutionary Party (PRI).Political parties are allowed to form alliances or coalitions to nominate candidates for any particular election. iii. Policy issues Dr ug-traffic, narco-related activities and police corruption are a major concern in Mexico. More than 30,000 people have been killed by drug violence since 2006. The current president Felipe Calderon made abating drug-trafficking one of the top priorities of his administration. There has been a tendency to increase the militarization. Mexican Army was deployed to cities where drug cartels operate.This action has been heavily criticized, even by the National Human Rights Comission, but unprecedented results have been obtained fighting against drug carterls and reducing violence. In October 2007, the president Calderon and US president George W. Bush announced the Merida Initiative a historic plan of law enforcement cooperation between the two countries. This initiative tries to confront criminal organizations whose illicit actions undermine public safety, erode the rule of law, and threaten the national security of the United States. In 2008, Congress approved an initial $400 million f or Mexico. v. Foreign policy Mexico takes part in many international organizations such as: the United Nations, the Organization of American States, the organization of Ibero-American States, the OPANAL and the Rio Group. Mexico has also presence in major economic groups: G8+5 and G-20. Nowadays, Mexicoââ¬â¢s largest trading partner is the United States which is one of the most relevant players in the world of affairs. On the other hand, Mexico has given support to the Cuban government since 1969, the Sandinista Revolution in Nicaragua and leftist revolutionary groups in El Salvador during 1980. III.ADVERTISING REGULATIONS IN MEXICO Advertising in Mexico is highly regulated: there are at least seven federal laws, five federal regulations and a variety of Mexican official standards. In addition to that, state laws and regulations are applied to advertising. The most important law regarding advertising is the Federal Law for Protection of Consumers (FLPC). Article 32 of FLPC establ ishes that an advertisement has to be truthful and verifiable. It also must not contain any text, dialogue, sounds, images, marks, geographical indications or other indications which could induce consumers into error or confusion.Consumers must not be misled as to the qualities and characteristics of an advertised product or service; or into thinking that such a product or service is better than one offered by a competitor when this is not the case. Comparative advertising is allowed if the information is not deceptive or abusive. ââ¬Å"Deceptiveâ⬠or ââ¬Å"abusiveâ⬠descriptions are described as inducing consumers into error or confusion due to the inexact, false, exaggerated, artificial or tendentious form in which the information is presented. The advertiser need not include any reference to the registration status of a trademark or patent used in an advertisement.In order to have the trademark, the company has to provide information about: * The kind of media used to advertise the mark in Mexico and, if applicable, in foreign countries; * The timescale for use of the mark in advertising in Mexico and, if applicable, in foreign countries; * The financial amount invested in advertising the mark in Mexico and in foreign countries during the previous three years. The Consumers Federal Bureau is the regulatory body charged with examining alleged breaches of the FLPC. Where an dvertisement is found to be infringing, the bureau can: * Order the infringing party to stop using the advertisement; â⬠¢ Order the infringing party to alter the advertisement to prevent further breach; â⬠¢ Impose a fine from $332. 52 and up to $1,064,044. 07 Mexican Currency. Wrong comparative advertising entails unfair competition and refers to the trademark infringement provisions set out in Paragraph X of Article 213the Industrial Property Law. Underage consumers and other susceptible groups of the society are under special protection in Mexican law.On the 10th of A ugust of 1990, Mexico ratified the United Nations Convention on the Rights of the Child. Article 1 of the Convention defines a child as a person below the age of 18. Article 17(e) obligates member states to ââ¬Ëencourage the development of appropriate guidelines for the protection of the child from information and material injurious to his or her wellbeingââ¬â¢. Local regulations also contain specific information regarding to the marketing of alcohol and tobacco for children, the use of crude language and sexual content in advertising.Childrenââ¬â¢s advertising must not offend national or family values, or encourage hazardous or harmful activities. The three government bodies primarily responsible for the regulation of childrenââ¬â¢s advertising are the Ministry of the Interior, the Attorney General for Consumer Protection, and the Ministry of Health. The Federal Law on Radio and Television makes compulsory the approval by the Ministry of The Interior of all radio and te levision advertising. Advertisers must avoid: * Statements that promote racial discrimination or that denigrate or offend national heroes or religious beliefs. Statements that promote criminal acts, violence or vice. * The use of offensive language. * Advertisements that are contrary to public morality or values. * Statements or images that promote the consumption of alcohol, tobacco or illegal drugs. * Statements that may cause public alarm or panic. Federal Law on Radio and Television also provides that childrenââ¬â¢s programs can be transmitted at any hour. Television and radio advertising must never exceed 18% of the total time of transmission.The Federal Health code extremely restricts the advertising of pharmaceutical products and harmful substances like alcohol, tobacco or pharmaceutical products: * Alcohol and tobacco may never be advertised during television or radio programs broadcast during time periods reserved for broadcasting suitable for all audiences (from 5 am to 8 pm); alcohol advertisements may not be broadcast before 10 pm. * Alcohol and tobacco products may never be given to minors. Children may not be used to sponsor activities relating to consumers under the age of 25 years. Alcohol and tobacco may not be promoted through raffles, contests or collectables intended for children. * Alcohol and tobacco advertising may not use models under the age of 25 years and must never show actual consumption of the product. * Tobacco billboards may not be located within 200 m of elementary or high schools, hospitals, public parks, sports or family centers. * Alcohol and tobacco advertising may never be shown in movie theatres during showings of movies that might be viewed by an underage audience. Alcohol and tobacco advertisements may not appear in elementary or high school materials of any kind, such as notebooks, rulers or books intended for school-age children. * Pharmaceutical products of any kind may not be advertised through cartoons that migh t encourage consumption by children. * Free samples of medication may not be distributed to underage consumers. We can conclude that our brand Nespresso is not going to be over restricted regarding its advertising campaign as it is not an alcoholic, tobacco, pharmaceutical or child product.Nevertheless, Nespresso will have to be really attentive to the trademarks and the Intellectual Property Law and Rights. It will also be necessary to work closely on the radio and television programming. INDEX PART 3 I. COMMUNICATION STRATEGY l. Evolution of Communication Strategies m. International Promotion n. The Nespresso Club o. Events II. INTERNATIONAL STANDARDIZED ADVERTISING STRATEGIES a. TV Advertisings b. Prints c. Social Media Strategy III. RECOMMENDATIONS Since the implementation of its new positioning on the Business to Customer market in 1988, Nespresso has developed a very coherent and strong communication strategy.In fact, every single event Nespresso launched (a new product, a new store, a new event or a new advertising) makes sense, strengthens its strategy and promotes its luxury positioning. Nothing is a coincidence. For instance, on November 7th of 2011, Nespresso opened its first store in an airport: the Orly Airport in France. The stake was not about the opening of a new store in France or of a first store in an airport; it was about providing a new service to its clients by making them get Nespresso capsules easier.Indeed, in its communication report, Nespresso mentioned that this store does not aim at targeting new potential customers but at offering an additional service to the members of its community. In this part, we will focus on the characteristics of the international promotion of Nespresso. I. COMMUNICATION STRATEGY a. Evolution of communication strategies Nespressoââ¬â¢s success in a great extent depends on the communication strategies Nespresso took in its whole developing stages.Nespresso actively get to know what the customersââ¬â¢ demands and expectations are through various researches and investigations in different countries. Besides, aiming at these various demands and expectations, Nespresso determined diversified communication strategies according to the brandââ¬â¢s different phases in life cycle, such as imitation phase, developing phase, and maturity phase. Due to the effective adoption of these communication strategies, the existing customersââ¬â¢ loyalty increase steadily, and an increasing number of potential customers switch to new customers as well.Moreover, as the Nespresso developed and expanded, Nespressoââ¬â¢s managers pervasively applied the most effective communication strategies in the global markets, with special adjustment in different countriesââ¬â¢ markets. As following stated, Nespresso applied several communication strategies during the development of Nespresso from beginning to the current period. Nespresso consequently started to select communication strategies of word o f mouth in local boutique, word of mouth in outside boutiques, passive TV advertisements and prints, and other social media. * Word of mouth in Nespresso local boutiquesA key area of consolidation of brand image and reputation is the cultivation of customer loyalty. It is not surprising that more than half of all new Nespresso club members firstly try the brand through the existing customers. Hence, word of mouth is regarded as the brandââ¬â¢s strongest communication strategy by Nespressoââ¬â¢s maagers. The concept of boutique is Nespressoââ¬â¢s invitation to experience the unique world of Nespresso in its modern and stylish boutiques. In the boutiques, the customers also can have retail experience to satisfy customersââ¬â¢ every desire.As well, Nespresso tries to offers customers a sense of timelessness in the Carpe Diem Lounge. Initially, Nespresso used the communication strategy of word of mouth to emphasize its simultaneous opening in Switzerland, France, Italy, Japa n and USA in 1988. Through application of this communication strategy, Nespresso successfully diffuse the knowledge of brand and provide introduction of different products. Also, through this direct and fast communication way, Nespresso can efficiently recognize customersââ¬â¢ reflections and demands, and then correspondingly make adjustments to the current marketing strategies or change promotion ways. Massive TV commercials, other prints and social media After successful application of communication strategies of word of mouth in local and outside boutiques, Nespresso decided to promote its products and publicize its brand image in certain boarder ways. Therefore, Nespresso decided to take massive TV commercial strategies, and select George Clooney as the spoke person of the brand. Also, it was smart that Nespresso did not blast its way onto TV from the initiation, which is taking risk of ââ¬Å"George over-killâ⬠. However, let early adopters enjoy their findings first, an d then expanded the campaign more broadly.Moreover, the choice of George Clooney is based on his screen and off-stage image. The facts of marketing satisfactory prove Nespressoââ¬â¢s choice is right. Through the application of the massive TV commercials, the customersââ¬â¢ identification of Nespressoââ¬â¢s brand and products are increasing in a great extent. Besides the TV advertisement commercials are developed, the massive social media and prints are used as communication strategies in the current age, such as Facebook, twitter and related magazines. b. International Promotion of Nespresso * Communication strategyThe first characteristic of the Nespressoââ¬â¢s global communication strategy is its process: indeed, Nespresso decided to involve the members of its club community within the decision-making process like the choice of the star to embody the brand. The second characteristic of the Nespressoââ¬â¢s global communication strategy is the fact that it is always a t the image the brand: luxury and grandiose. Indeed, Nespresso only associate itself with brands which have the same positioning. For example, in March 2009, the Haussmann Printemps building in Paris was covered by a tarp because the front of the building was renovating.Nespresso chose this unique and large tarp as an advertising board to promote its machine Nespresso CitiZ. In France, the Haussmann Printemps is a symbol of the French high bourgeoisie. The two below pictures illustrate this unique campaign: The last characteristic of the Nespressoââ¬â¢s global communication strategy is its strong visual impact based on pride on notoriety. It is to the point, catchy and easily memorable. * Standardized advertising strategy According to Harvardââ¬â¢s Theodore Levitt, the needs and desires of consumers round the world are growing ever more homogenized implementing a large and unique market. This theory leads some international brands, like Nespresso, to adopt a standardized appro ach for its advertising. The first element which demonstrates this standardized strategy is the fact that most of the Nespresso TV commercials are in English, with subtitles in a foreign language (usually French or Spanish): ââ¬â Nespresso Cab Driver with Spanish subtitles: http://www. youtube. com/watch? v=E4ImQSU7Kdo; ââ¬â Nespresso Cab Driver with French subtitles: http://www. youtube. com/watch? =lK8SVWSmTQA. Furthermore, as the brandââ¬â¢s worldwide success is based on the creation of a unique Nespresso experience; its international advertising precisely illustrates this experienceââ¬â¢s concept. This is the reason why most of the Nespressoââ¬â¢s commercials take place in the same atmosphere, a Nespressoââ¬â¢s store and enhance the same idea of ââ¬Å"a high-standard brandâ⬠. To highlight this vision based on quality and high standards, Nespresso chose in 2005 to bring in the celebrity George Clooney in its ads; in 2008, John Malkovich was also featured in one of its commercials.Celebrities in Nespressoââ¬â¢s commercials are a key international element; this is the reason why selected celebrities are international ones. In addition, the visual aspect of most of the commercials is similar. The colors are the one of the brand and the scene with the last drop of coffee fallen in the cup is in most ads (picture on the left side). Nespresso also invented what could be called the ââ¬Å"Nespressoâ⬠original soundtrack. In fact, in all Nespressoââ¬â¢s commercials the same soundtrack is playing.Therefore, the TV campaign developed by Nespresso was received with such enthusiasm far and wide that it really contributed to the worldwide success of the brand. In fact, sales significantly increased after its first commercial ââ¬Å"What Else? â⬠with George Clooney. Last but not least, we identified two kinds of TV ads: on one hand, the ââ¬Å"George Clooney sagaâ⬠which aims at promoting the brand itself; on the other hand , the ads that aim at promoting the Nespresso products in which George Clooney is not featured. The following link is an example of the second kind: http://www. youtube. om/watch? v=29a2v041uZ0&feature=related. It is from April of 2011. If Nespresso developed global standardized strategy advertising, we noticed some small local adaptations. In fact, the last image of the TV commercials is the logo of Nespresso with its slogan ââ¬Å"coffee, body and soulâ⬠. The language of the slogan is in the same language as the one of the subtitles. Below are two pictures with the French and the Spanish slogan. We can also wonder if this standardized advertising strategy is relevant for Nespresso as Switzerland and Mexico are two very different countries.We chose to study some commercials in Switzerland and Mexico of the brand Nescafe to see if this lack of adaptation is an error or not. Nescafe is a brand of instant coffee made by Nestle; it manufactures and sells many different products wo rldwide. Therefore, Nespresso and Nescafe do belong to the same category
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